Sword & Shield and leading hospitality technology solutions provider HubWorks Interactive today announced they have teamed up to provide bars and restaurants with an entirely new way to deliver a truly impressive guest experience and differentiate from the competition.
HubWorks’ interactive tableside ordering and payment technology enables customers to order food and drinks, and pay at the table, all from a tableside iPad for a fun and engaging dining experience on their own timeline—no more waiting for a server. With iron-clad Payment Card Industry-compliant security baked in and certified by Sword & Shield, one of the most trusted enterprise security providers in the country, the HubWorks platform is revolutionizing the dining and nightclub experience.
Real Business Benefits Beyond the Wow Factor
For restaurateurs and bar owners, the HubWorks Interactive platform drives exceptional operational efficiency, boosts sales and reduces errors to dramatically improve the guest experience, while offering an iron-clad PCI-compliant payment solution. Orders entered at the table are immediately relayed directly to the kitchen or bar for greater efficiency and faster service. Need a refill? With HubWorks, patrons can order a beverage refresh as needed, rather than having to wait for a server to stop by. When patrons are ready to check out, they simply call up the total for their bill on the iPad, swipe their credit card and go.
“HubWorks is definitely a ‘think outside the box’ kind of company whose innovation is changing the way restaurant and bar patrons order and pay,” said Adrian Sanabria with Sword & Shield, HubWorks’ PCI Qualified Security Assessor (QSA). “It’s exciting to work with such a bold, vibrant company that’s transforming the marketplace.”
Superior Performance Where “Cool” Meets “Compliance”
HubWorks innovative solution delivers superior, built-in security to ensure customers’ data is safeguarded against any potential threat. The system exceeds the minimum Payment Card Industry (PCI) standard compliance requirements, offering a clear and convincing advantage for peace of mind—for both customers and business owners.
“I’ve worked with at least 30 different companies on PCI, helping them solve problems in their systems to achieve compliance. HubWorks had everything right with their security before I even got there,” Sanabria said. “It was 100 percent taken care of before we got there. This is especially important since this isn’t your typical PCI engagement. They’ve created something totally new, and there was a lot of opportunity for things to go wrong. But, they solved it all on the front end.”
This encrypted system also means that should the iPad itself ever be stolen by an employee or customer, it’s of virtually no value beyond the original cost of the hardware. “The iPad device never even ‘sees’ the customer’s credit card data, so even if someone stole it, they couldn’t extract anything valuable,” Sanabria said. “Plus, the Hubwork’s customer has the ability to remotely wipe the device clean if it’s ever lost or stolen to render it useless by an unauthorized user.
“Sword & Shield is a powerful partner that understands the intricacies of PCI compliance and how our underlying technology goes above and beyond meeting the minimum standards,” said Mike Peterson with HubWorks Interactive. “The team at Sword & Shield understands the unique challenges within the restaurant and bar industry, and working together, we can offer these establishments a secure system designed to meet their specific needs.”
For more information about the Sword & Shield-certified HubWorks Interactive iPad tableside ordering and payment platform, visit www.hubworksinteractive.com.