Incident Response

Helping you prepare and plan for online security incidents

Prepare and Plan for Security Incidents

Request a Free Consultation with our Security Incident experts.

Need immediate assistance?
If you are currently experiencing a security breach, please call U.S. Toll-free: (800) 810-1885 for immediate assistance.


In any incident, proper detection is paramount. In some instances, the detection of the compromise is simple and immediate. However, the detection of more advanced attackers inside your network can be very difficult.

Allow the experienced incident response analysts of Sword & Shield to assist you in detecting intruders on your network. We leverage both public and private attack signatures to track down the most elusive attackers.


A key component of any incident is the proper analysis. How can proper decisions be made without proper analysis? With detailed analysis from skilled incident responders, the needed information related to root-cause, remediation and future prevention is available to make proper decisions.

Sword & Shield relies on experience in both security assessments and incident response to develop a comprehensive understanding of the incident to properly advise our clients.


Failing to properly remediate after an incident will greatly increase the likelihood that the breach continues or occurs again in the future. Without proper analysis to determine the details of the breach, an organization cannot proceed with confidence.

Sword & Shield works with organizations in all sectors to properly remove the current threat and to assist in implementing technology and training to reduce the probability of the same attack occurring in the future.


We are here to help you both plan and prepare for how you will manage security incidents. In critical times, we have assisted thousands of customers deal with security issues through a comprehensive offering of incident handling and forensic services.

Our Incident Response Services

We help you plan for security incidents before they happen,
and we provide the help and expertise you need when they do occur.


Via our Rapid Response Shield® kit, we help you prepare for computer security incidents.


We use our extensive security and forensic investigation experience to detect and confirm computer security incidents.


We perform a rapid initial analysis to determine an incident's scope.


We quickly contain incidents before they can spread and overwhelm resources or cause more damage.


We eliminate the components that facilitated the incident, such as deleting malicious code and disabling breached accounts.


We provide expert reports to help you learn from the incident and improve your response in the event of a next time.

Prepare and Plan for Security Incidents

Request a Free Consultation with our Security Incident experts.

Featured Additional Services

Sword & Shield provides a wide variety of security related services for our clients. The following list provides an overview of some of the most common services we perform. For more details about these services or other services we perform, contact us today.

Penetration Testing

Our team of experts can perform a penetration test that meets the requirements of PCI and EI3PA and is aligned with industry best practice. Sword & Shield’s assessment team specializes in this type of work and is in high demand from organizations across the globe.

Data Breach Threat Analysis

Our unique Data Breach Threat Analysis is designed to proactively identify threats and vulnerabilities that may have already been introduced during the time lag between the release of the vulnerability exploitation code and when security patches are actually applied to the vulnerable system(s).

Managed Security Services

Monitoring system logs for security events and responding appropriately can be an overwhelming task in most organizations. Sword & Shield has assembled a team of experts that specializes in this area and is prepared to perform this task for your organization.

Sensitive Data Discovery Scan

Through our comprehensive Sensitive Data Discovery Scan we will perform a scan of your network that will pinpoint sources of confidential electronic health data, as well as where additional subsets, copies and exports of that data reside.

Virtual Security & Compliance Consulting

A Virtual Security & Compliance Consultant (vSCC) helps you choose which competencies your company needs now — helping with overall information security, direction, governance and planning to support strategic business initiatives.

24x7 Security Operations Center

Our 24×7 Security Operations Center (SOC) provides an around-the-clock facility fully staffed by highly trained security analysts. Our experts stay on the cutting edge of technology and informed of emerging threats in order to provide comprehensive protection for your business.