Phishing Services

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Realistic simulated cyber attacks to put your security to the test.


Phishing uses simulated real-world email-based scenarios to test and train your team members regarding this dangerous type of social engineering. These exercises are conducted in a safe and controlled environment, then used to increase awareness to proactively head off falling prey to a real attack.

Sword & Shield partners with you with our phishing services to assist you in both understanding your employees’ knowledge in relation to cyberthreats and training those employees to improve their cyber awareness.

Phishing as a Service

Phishing as a Service (PHaaS), a component of Sword & Shield’s Security Awareness Program, is offered through our comprehensive Managed Security Services platform. PHaaS is subscription-based, and provides consistent and ongoing phishing campaigns and analysis.

Our experts get to know your company and how you do business. Then, they apply their depth and breadth of cybersecurity knowledge to help you select the right campaigns and cadence to run them; and to determine who in your organization should be targeted based on their role and responsibilities.

PHaaS Process

Sword & Shield implements the following to create an effective phishing program tailored to your organization:

  • Test: Sword & Shield runs variations of realistic phishing, SMiShing, malware and portable media attack simulations regularly throughout your subscription, including a customized annual campaign based on your company’s specific requirements.
  • Train: We provide an interactive eLearning module for corrective training for team members who fall victim to our simulated attacks.
  • Detect: This service includes detection of malware-related risks at every level of your IT infrastructure from your network and systems to individual applications without having to involve other employees.
  • Measure: Sword & Shield measures progress with user-friendly reports following each campaign and a trend analysis to provide insight over time. We can track vulnerability to phishing attacks by employee, department, region, or the company as a whole.

Executive Level Cybersecurity Insight

In addition to working with our expert security analysts on a regular basis, our PHaaS includes a semi-annual review of testing results with a virtual chief information security officer (vCISO). This executive-level guidance and leadership allows you to strategically plan how to move forward to uphold the integrity of the program.

Our Phishing as a Social Engineering Service

Sword & Shield’s phishing as part of our social engineering services is generally a one-time engagement. This be conducted along with other associated exercises designed to trick employees into divulging confidential company information.

Sword & Shield analysts work with you to create a targeted phishing email message from a supposedly trusted source, track the open and click through rate, and follow up with training for employees who inadvertently reveal information.

Phishing as a social engineering service can be conducted in conjunction with the following:

Pre-Texting: Phone calls impersonating someone with perceived authority or privilege in order to gather key information.

Baiting: USB flash drive or other form of mobile storage media left in an open area in order to identify employees who attempt to use the device.

Tailgating (or Piggy-Backing): Attempt to bypass physical security at customer sites in order to roam unescorted.

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