Sword & Shield, a top social engineering company, performs a variety of exercises in an attempt to trick employees into divulging confidential information that may be used to compromise network defenses. This form of security assessment targets people and processes instead of technology.
We work with our customers to define the targets, location and type of social engineering to be employed. The end results can provide vital security awareness training to employees and produce vital data for reducing risk. Our Social Engineering consists of three equally important parts:
Sword & Shield analysts work with the customer to create a targeted phishing message from a supposedly trusted source. Sword & Shield tracks the open and click through rate and follows up with employees that inadvertently reveal information.
Sword & Shield analysts make phone calls impersonating someone with perceived authority or privilege in order to gather key information like user names, passwords, access codes, etc.
Sword & Shield analysts leave a USB flash drive or other form of mobile storage media in an open area in order to identify employees that attempt to use the device, and those who turn it in to the appropriate department.
Analysts attempt to bypass physical security at customer sites in order to roam un-escorted, looking for open offices and/or unsecured workstations.
Sword & Shield’s thorough Social Engineering report will answer the following questions:
Security Awareness Testing results and analysis are presented in a comprehensive report. The report details the vulnerabilities present and/or exploited using social engineering techniques. In addition to describing the current security posture, the report provides recommendations for improving security and reducing risk.
As part of a social engineering exercise for a large U.S. manufacturing firm, Sword & Shield analysts determined that the help desk did not require employees to provide any type of authentication to reset their domain account password. Using this knowledge, the Sword & Shield team successfully contacted the firm’s help desk and had the password changed for a senior director. The Sword & Shield team then accessed the firm’s internal network using the compromised account in conjunction with the firm’s remote access VPN.
Based on Sword & Shield’s findings, the manufacturing firm updated the help desk policies and procedures, introduced annual security awareness training for all employees, and implemented two-factor authentication for the remote access VPN. Sword & Shield’s Social Engineering exercise helped the manufacturing firm identify the need for employee security awareness training.
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